Leading manufacturer of sweet biscuits implements preventive maintenance with Ultimo

IFS Ultimo

More than 100,000 tons of sweet biscuits per year, delivered to over 80 countries worldwide: Bahlsen is the leading biscuit manufacturer in Germany and one of the leading suppliers in Europe. The company uses IFS Ultimo for Enterprise Asset Management (EAM) to optimize maintenance management for its systems, achieve maximum uptime with preventive maintenance and standardize processes in four plants. 

In February 2023, Bahlsen introduced the cloud-based software solution at its production site in Berlin. A blueprint for desired maintenance processes was developed and tested here. Initially, 24 users used the Standard Asset Management. An important part of this is the integration of production, whose employees can report failures directly in the system or resolve reported failures straight away. The aim of the pilot project was to define the requirements for the system solution and establish common KPIs, which are then measured at group level. Ultimo was then transferred to the company’s other plants using the experience gained in Berlin. Ultimo is also to be implemented at the logistics site. As a result, Ultimo is used to implement, centrally monitor and optimize standardized maintenance processes across the company. 

“Bahlsen produces bakery products in a total of five plants. With IFS Ultimo, we achieve the greatest possible transparency across all sites regarding the condition of our equipment and improved reporting and monitoring of maintenance activities. This data enables us to move from reactive to preventive maintenance and thus reduce downtimes due to unplanned maintenance to a minimum, says project manager Aimal Khan, Digital Manager at Bahlsen regarding the introduction of Ultimo.

Necessary downtimes can be efficiently planned and managed with Ultimo. Operators, maintenance staff and management access the same centrally managed data. In the long run, Bahlsen also intends to use the integrated Long Term Asset Planning module (LTAP). This enables maintenance staff to draw up long-term budget plans for their equipment based on the condition of the assets and the costs of maintenance, renovation and replacement. 

This allows informed decisions on maintenance measures and the implementation of preventive maintenance with maximum cost efficiency.

Heike Roth, Team Lead Inside Sales, IFS Ultimo, adds: “With IFS Ultimo’s cloud-based EAM software, Bahlsen benefits from shared maintenance KPIs that are defined, measured and monitored at group level. Together with the wide range of asset management functions, this maximizes productivity and efficiency. This strategic approach underlines the company’s high standards of quality and innovative strength.”

In addition to the flexible and powerful modules for planning, optimizing, executing and monitoring maintenance activities, the integration of Ultimo into intelligent Asset Performance Management (APM) platforms was also a reason for the decision to use IFS Ultimo for Enterprise Asset Management. The two companies work closely together in a strategic partnership to enable customers to make fast, accurate and data-driven decisions and to help the industry improve its operational performance and sustainability.

Ultimo is a cloud-based Enterprise Asset Management software with numerous modules for managing assets, work orders, projects, maintenance, and health, safety and environmental (HSE) issues. It helps to map and manage processes transparently and to simplify their execution. All data is centrally available to users in Ultimo and can also be used on the move thanks to the cloud-based solution – whether on a PC or laptop or the operator’s or maintenance manager’s mobile device directly at the equipment. For this purpose, dedicated Android and iOS apps are available.

About IFS Ultimo

IFS Ultimo, an IFS company, energizes the financial resilience, regulatory compliance and operational excellence for healthcare, manufacturing, and logistics businesses through its innovative software-as-a-service (SaaS) enterprise asset management (EAM) solutions. Focused on maintenance, uptime, safety, cost control, and efficiency, the Company is known for rapid deployment, ease of use and an unparalleled time to value. Ultimo supports over 100,000 technicians who manage more than 15 million assets for 2400+ customers worldwide. For further information, see www.ultimo.com.

About IFS 

IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. IFS’s team of 5,900 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at www.ifs.com.


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